TotalFresh Services
TotalFresh Services is committed to protecting your privacy and providing transparent communication. This page outlines how we collect, use, and protect your information, as well as the terms for SMS communications.
1. Information We Collect
We may collect the following information when you contact us or request services:
Full name
Phone number
Email address
Service address
Service details or notes
Information is collected when you:
Submit a website form
Submit a online lead form
Call or text our business
Request a quote or appointment
2. How We Use Your Information
We use your information solely to:
Respond to service inquiries
Schedule and confirm appointments
Provide service updates
Send customer support messages
Improve our service experience
We do not use your information for unsolicited marketing.
3. SMS Communication Program
Program Name:
TotalFresh Services Customer Communication Program
Program Description:
By submitting your phone number through our website, advertisements, or service request forms, you consent to receive SMS messages related to:
Service inquiries
Appointment scheduling
Appointment confirmations
Service updates
Customer support communication
Message Frequency:
Message frequency varies depending on your service request and communication needs.
Message & Data Rates:
Message and data rates may apply depending on your mobile carrier plan.
4. Opt-In & Consent
You opt in to receive SMS messages when you:
Submit a contact form
Submit a Facebook Lead Form
Request service through our website
Provide your phone number directly to us
No mobile information will be shared with third parties for marketing or promotional purposes.
5. Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After replying STOP, you will receive a confirmation message and no further SMS messages will be sent.
For assistance, reply:
HELP
6. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Information may only be shared:
With trusted service providers necessary to operate our business (such as scheduling or communication tools)
When required by law
7. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
We do not share, sell, rent, or trade SMS opt-in data or consent with third parties for marketing purposes.
